Last Mile in Logistics – It’s Not An Issue Anymore!

Every day, you can run into challenges like these: As your day starts, you’re feeling good because you know that all the packages that need to be shipped that day are prepared. You’ve planned the routes, and scheduled the drivers and vehicles. Everything is running smoothly as deliveries leave the loading dock. Then, the challenges begin.

Logistics Can Be Challenging

If you are a logistics professional, you know all about the challenges you face.

Every day, you can run into challenges like these:

As your day starts, you’re feeling good because you know that all the packages that need to be shipped that day are prepared. You’ve planned the routes, and scheduled the drivers and vehicles. Everything is running smoothly as deliveries leave the loading dock. Then, the challenges begin.

  • A customer calls to check on the status of their delivery. You wish you knew exactly where their package is and could give the customer a good idea of when the delivery truck will arrive. You do have the timing information from when the driver left the warehouse, but you know that the timing can change dramatically as the day wears on.
  • One of the sales staff calls to check on whether the delivery to their customer has been completed. You wish you could tell the sales rep something without needing to ask the customer.
  • A customer calls to say that their package was damaged upon delivery. You wish you’d known about the problem the driver had that resulted in the package being damaged.

By the end of the day, you realize that once the packages leave the loading dock, you have no control. You can’t answer delivery questions or head off problems. You wish that you could collaborate with all the stakeholders, meaning that you’d like to be able to work much more closely with the drivers, employees at collection points, couriers that take the package the last mile and the customer.

It’s frustrating because unless you can track packages and exchange information with other stakeholders in real time across the entire logistics chain, you can’t establish an optimized last mile delivery process. You leave work thinking that there must be a better way.

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LogChain Is the Solution

The good news is that there is a solution for the problems faced by logistics professionals. If you think about logistics as a bucket, you’ll see how having silos of information accessible only by individual stakeholders is like a bucket with holes in it. The LogChain platform allows for quick and easy communication all along the logistics chain, effectively plugging the holes that cause you so many problems.

The LogChain creates an end-to-end electronically monitored package delivery system. This platform collects the logs from different providers, seals the logs cryptographically to avoid tampering, and then adds them to a hierarchical ledger.

LogChain is a ready-made cloud platform that you can implement in a very short time. It’s easy to use, streamlines processes for all stakeholders, speeds up deliveries and reduces costs. In addition, there is no initial cost, and companies of all sizes can benefit from it!

LogChain = bizBox EDI Service and Frontman Mobile Application

This comprehensive solution gives you complete control over all shipments in real time, along with automated communication with your stakeholders.

  • Bar codes are scanned at every point in the shipment’s journey. This information is available to all stakeholders via EDI, SMS, email or mail. Every event is available to all parties in the delivery process in real time.
  • You can optimize the shipping process, and drivers can accept new packages along the way. As a result, all shareholders are aware of the new package and can plan accordingly.
  • Operating costs are reduced because a portion of the administrative work in the dispatch office is handled automatically. At the same time, incoming information can be used for management, planning, invoicing and analysis.

You can connect all IoT devices to the bizBox EDI network, along with all leading vehicle tracking systems. Online and mobile interfaces and devices connected to Frontman offer a user-friendly interface whether you are using a mobile device in the field, or managing operations in the office.

Mobile is a Requirement

Each person can use the parts of the system that they need to do their job efficiently. For employees working in the field, it’s important to provide a very usable mobile interface. Mobile capabilities include managing delivery of packages, monitoring time windows for deliveries, package rejection or return, and signature capture when packages are handed over. It’s a reliable and robust system that supports fast work by the couriers.

The LogChain Solution

It’s easy. Simply send information about the status and location of all packages to the LogChain platform. All stakeholders, including dispatchers, drivers, the sender and even the customer have access to tracking of the entire supply chain. The LogChain solution comes with:

  • A widespread, reliable, and safe cloud service
  • An open platform that supports standards and processes
  • The most experienced team in the region
  • A comprehensive solution tailored to each organization
  • Outstanding support from design to implementation
  • Partners and integrates with most of the larger systems and providers in the region

Remove Last Mile Problems to Delight Your Customers!

Using the LogChain platform, you’ll eliminate last mile problems, and provide your customers with customized delivery options, faster service, and a self-serve delivery tracking system that will save them time and frustration.

LogChain is the Solution

Each person can use the parts of the system that they need to do their job efficiently. For employees working in the field, it’s important to provide a very usable mobile interface. Mobile capabilities include managing delivery of packages, monitoring time windows for deliveries, package rejection or return, and signature capture when packages are handed over. It’s a reliable and robust system that supports fast work by the couriers.

Using the LogChain platform, you’ll eliminate last mile problems, and provide your customers with customized delivery options, faster service, and a self-serve delivery tracking system that will save them time and frustration.